Shipping policy

Shipping Policy

Thank you for shopping with us! The following is our shipping policy to ensure that you receive your orders smoothly.

1. Shipping Areas

We currently offer shipping only within Malaysia. All orders will be shipped to addresses within Malaysia.

 

2. Shipping Time

  • Order Processing Time: 1-2 business days (after payment is confirmed)

  • Shipping Time: Typically 2-5 business days (subject to courier and destination)

Please note that delivery times may vary during holidays or special circumstances.

3. Shipping Fees

  • Standard Shipping: The shipping fee for each order is based on the weight of the order and the destination. The final shipping cost will be shown during checkout.

  • Free Shipping: We may offer free shipping during certain promotional periods or for orders over a certain amount (please check our website for details).

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment at any time.

5.  Damaged or Lost Packages

  • If you receive a damaged item, please contact us immediately, and we will arrange for a return or exchange.

  • If your package is lost or delayed, please notify us as soon as possible, and we will work with the courier to resolve the issue.

6.  Delivery Address

Please ensure that the delivery address provided is accurate. If the address is incomplete or incorrect, and the package cannot be delivered, you will be responsible for the additional shipping costs.

📞 Contact Us

If you have any questions about shipping or delivery, feel free to contact us at:

TANI MAJU
Email: sales.tanimaju@gmail.com